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Wicked Words That May Kill You - Crisis Deescalation  

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Author Lawrence Kane discusses crisis deescalation, a skill that may save your life. While sticks and stones can break your bones, your words may actually kill you. They can also save your life. Having to be right despite the cost, reacting indignantly in the face of a threat, or insulting an adversary often guarantees that…

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Posted : 24/08/2016 9:08 am
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